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Physiotherapist treating a patients lower back


About Balance Health Physiotherapy

Physiotherapists are experts in assessing pain, movement and function. Movement disorders that may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events. Physiotherapists comprehensively assess conditions, provide diagnoses and work out treatment plans which best suits a patient's condition and  lifestyle.

In Australia, all physiotherapists complete a minimum 4 year Bachelor university degree including anatomy, physiology, and pathology of musculoskeletal, cardiovascular, respiratory and nervous systems as well as knowledge of medical conditions.  They are trained in techniques such as soft tissue massage, joint mobilisation/manipulation, and are experts in lifestyle education, exercise prescription and rehabilitation. University graduates hold either a Bachelor or Master qualification.

Through a combination of hands on therapy and active rehabilitation, the goal of Balance Health physiotherapists is to help clients to move well and stay well!

Physiotherapy is an effective treatment for a wide range of ailments including:

  • Back and neck pain

  • Upper limb and lower limb joint problems

  • Sports injuries

  • Post-operative rehabilitation

  • Repetitive strain and overuse injuries

  • Neurological rehabilitation

  • Women's and Men's health

What to expect from your Physiotherapy appointment

To empower active involvement in your recovery, clients are individually assessed with one of our experienced physiotherapists. Clients are provided with in-depth explanations regarding their condition and the underlying causes. An effective treatment plan is created in partnership - including development of a home exercise program, referral to specialists if required, liaison with other medical and allied health practitioners and hands on therapy.

  • What should I bring/wear to my first appointment?
    Bring any relevant scans, X-rays, CT's or MRI, or any other Medical information that you think may be important. Make sure you wear loose comfortable clothes that will allow you to move around easily.
  • Do I need a referral to see a Physiotherapist?
    No. You can make an appointment directly without a referral. A referral is generally not required to see an physiotherapist as a private patient. All WorkSafe and TAC clients can make an appointment without a referral, however, they must have an approved claim number for entitlement to physiotherapy services. ​ The only time you will need a referral is if you wish to consult a physiotherapist under Medicare’s Enhanced Primary Care program or through Veterans' Affairs. A GP must assess your eligibility and complete a specific referral for Medicare or DVA funded Physiotherapy.
  • Do you do dry needling?
    Kristine & Casey are both qualified in dry needling. Wondering what dry needling is? Read all about it here in our educational article.
  • Is Physiotherapy covered by Private Health Insurance?
    Yes. Private health funds provide varying levels of cover for Physiotherapy. Please contact your health fund for details of your entitled benefits.
  • Is Physiotherapy covered by Medicare?
    If you have had pain for longer than expected you can visit your doctor and request a Medicare plan referral. If you doctor deems you eligible they may print and fill out the Medicare Care Plan Referral form. For more information about eligability you can download this PDF. Please keep in mind that medicare rebates do NOT cover the full costs of treatment. You will be required to pay for the appointment in full. We complete the Medicare claim on your behalf and you will receive the rebate for your appointment within 48 hours.
  • Does Balance Health accept TAC, Workcover and DVA patients?
    Yes! Additionally, TAC & DVA patients are bulk-billed, Worksafe patients may be required to pay a gap fee.
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